Job Title: Meeting and Events Specialist (Part-Time)

Department: Community Center

Hours: Part-Time

Job Description:

Meetings and Events Specialist

General Statement of Duties

Performs duties in support of successful activities, meetings and special events at the St. James Community Center and St. James Town Hall complex.  Duties include guest service, preparation of event spaces, technical support, scheduling and coordination of client activities.

Distinguishing Features of the Class

An employee in this class will ensure client and guest satisfaction during primarily evening and weekend activities and events at the facility.  The employee with work closely with a diverse group of internal and external customers including Town Staff, Elected Officials, Town Residents, Clients, Event Attendees and Contracted Suppliers. Work is typically performed in an inside environment under the general supervision of the Community Center Manager.
 

Essential Duties and Tasks

• Serve as primary client/guest contact during evening and weekend operating hours
• Set up and tear down conference furnishings as required for each activity.
• Set up and tear down, and AV presentation equipment as required for each activity.
• Provide technical support to clients, presenters and guests as needed.
• Diagnose and resolve simple technical issues as needed for presentations. 
• Maintain appearance and condition of furnishings, equipment, and facilities.
• Respond promptly to client/guest requests for service.
• Support Town business meetings as needed.

Desired Skills and Abilities

• Available to work flexible hours, days, evenings, and weekends as needed.
• Able to work calmly and effectively within deadlines.
• Team player approach to the workplace.
• Personable demeanor with a customer centered focus.
• Able to listen, interpret and build rapport with a variety of internal / external customers.
• Able to work independently and take initiative.
• Takes pride in being professional, dependable, discrete, and sincere.
• First aid and CPR certifications.

Desired Experience and Qualifications

• Two years of verifiable hands-on experience in a professional customer service setting.
• Experience in a hospitality or educational environment working on live event execution.

Physical Requirements

• Must be able to perform basic life operational skills of balancing, stooping, reaching, bending standing walking.
• Must be able to push, pull, and lift heavy conference furnishings and equipment of up to 50 lbs.
• Must be able to climb ladders and operate mechanical lift equipment.
• Must have visual acuity to read, inspect equipment, prepare documents, and operate a computer.
   

Special Requirements

• Possession of a valid driver’s license